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    2. Return policy

    Return policy

    For all returns, customer will be responsible for paying shipping costs, if your order was already shipped or produced. Kindly ask our customers to contact us for handling the returns. For all shipped orders, 20% restocking fee will be deducted from your refund.

    For orders that include standard shipping, in-home delivery, white glove delivery, in case of return, customer will be liable to pay round trip shipping costs incurred by NFOutlet. Please contact us prior to ordering, if you have any concerns or doubts about the product, we will provide a comprehensive support and assistance for selecting the right furniture for you.

    All returns must be done in the original packaging and original unassembled condition. No return claims can be accepted after 7 days from delivery date. Refund is arranged same day the order arrives at manufacturers facility.